Tourism Business

Tourism Business

Cruise and stayover visitors are two different businesses, not two sizes of one

Arrival numbers combine two visitor types whose economics have almost nothing in common. Treating them as one figure leads to bad investment decisions.

19/08/2026 4 min read

Tourism Business

Occupancy, rate and the mistake of discounting first

When bookings soften, the instinct is to cut the rate. The arithmetic of revenue per available room usually shows why that is the wrong first move.

19/08/2026 5 min read

Tourism Business

Leakage: why a dollar of tourism revenue is not a dollar for the local economy

A share of every tourism dollar leaves the destination immediately to pay for imported inputs and foreign services. Understanding where it goes shows where the

19/08/2026 5 min read

Tourism Business

Staffing a seasonal business: the training investment problem and how to solve it

Seasonal employment creates a cycle in which nobody wants to invest in training. Breaking that cycle is one of the highest-return decisions a tourism business c

19/08/2026 4 min read

Tourism Business

Reviews and reputation: the mechanism behind them and what actually moves the score

Online reviews drive bookings, but the way they are generated is not neutral. Understanding the selection effects behind a score explains how to improve it hone

19/08/2026 5 min read